Bulbs Plus Survey Please take a moment to help us improve your experience at Bulbs Plus. You will receive a 25% discount on your next order. Product Quality How often do you come to Bulbs Plus? * Every day 4 or 5 times a week 3 or fewer times a week First time How would you rate the quality of our lighting products? * Consistent high quality Generally good Quality varies daily Poor quality What do you typically purchase? * Incandescents Fluorescents HID Ballast LED Other How would you rate the value of our lighting products? * Consistent high value Generally good Value varies daily Poor value How responsive have we been to you questions or concerns about our products? * Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Compared to our competitors, are our prices higher, lower, or about the same? * Much Higher Somewhat higher About the same Somewhat lower Much lower Service and Environment How long did you wait for your order to be taken? * Immediate service Less than 1 minute 1 to 3 minutes More than 3 minutes How long did you wait for your product after ordering? * Received that day 1-3 days 5- 7 days other How would you rate the staff? * Friendly and helpful Average Varies on each visit Poor service Was the store clean and inviting? * Yes No How likely is it that you would recommend Bulbs Plus to a friend or colleague? * 1-Not likely at all 2 3 4 5 6 7 8 9 10-Extremely likely If you are a new customer where did you hear about us? Additional Comments About You (optional) Full Name Company Address City State Zip Phone Email May we add you to our mailing list, which offs news and exciting promotions? Yes No